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Privacy Policy

Last updated: April 1, 2026

This Privacy Policy describes what personal data National Financial Helpline (the “Company”, “we”, “us”) collects, how it is used, and how we protect information received from users of the website and from individuals who have applied for a consultation.

1. Who we are

Data controller: National Financial Helpline, address: 1201 Oak Blvd, Appleton, WI 54911, USA. Contact email: contact@nationalfinancialhelpline.com.

2. What data we collect

  • Name, email, phone number, and country of residence, provided by you through the contact form.
  • A brief description of your situation, if you have provided one in your message.
  • Technical data: IP address, device type, browser, and pages visited (through cookies and analytics services).

3. Purposes of processing

  • To contact you in order to provide the requested information and advisory consultation.
  • To perform contractual obligations, where you have entered into an agreement with us.
  • To improve the quality of the website and analyze its traffic.
  • To comply with applicable regulatory requirements.

4. Legal basis (GDPR)

For users located in the EU, processing is based on the following grounds under Regulation (EU) 2016/679 (GDPR):

  • Your consent (Article 6(1)(a)) — when submitting the form on the website.
  • Performance of a contract (Article 6(1)(b)).
  • Legitimate interests of the Company (Article 6(1)(f)) — for analytics and site security.
  • Compliance with legal obligations (Article 6(1)(c)).

5. Data sharing

We do not sell your data to third parties. Data may be shared with contractors (hosting providers, email services, analytics) solely to the extent necessary to deliver our services, under appropriate data-protection agreements.

6. Data retention

Data submitted through the form is retained for no longer than necessary for the purposes of the consultation and performance of obligations, as well as for any applicable statutory limitation periods. After these periods, data is deleted or anonymized.

7. Your rights

Under GDPR and applicable law, you have the right to:

  • Obtain information about what data we process about you (right of access).
  • Request correction of inaccurate data.
  • Request deletion of your data (“right to be forgotten”).
  • Restrict processing or object to it.
  • Withdraw your consent at any time.
  • Lodge a complaint with a data-protection supervisory authority.

To exercise any of these rights, please contact: contact@nationalfinancialhelpline.com.

8. Cookies

We use cookies to operate the website and for analytics. Details are set out in our Cookie Policy.

9. Security

We apply organizational and technical measures to protect your data against unauthorized access, loss, or alteration.

10. Changes to the Policy

We may update this Policy from time to time. The current version is always available on this page.

11. Contact

Questions about the processing of personal data: contact@nationalfinancialhelpline.com.

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